Resources
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
Government Provider Management System – User guide: Quality Indicators application
This user guide is for government-subsidised residential aged care providers. The user guide provides instructions to submit data and access reports using the Quality Indicators application in the Government Provider Management System.
CDM Business Glossary
The business glossary provides a shared understanding of key business terms and concepts in the Conceptual Data Model (CDM) to support the changes as part of the new Aged Care Act.
GPMS Conceptual Data Model
The GPMS Conceptual Data Model describes the key entities and their relationships underpinning the changes under the new Aged Care Act.
New Aged Care Act: A guide to digital changes for providers
The guide to digital changes for providers outlines the key digital changes that providers will experience in the lead up to the implementation of the new Act on 1 July 2025. It provides information to assist providers to anticipate and prepare for changes.
New Aged Care Act - A digital readiness checklist for providers
This checklist covers digital readiness activities for providers in the lead up to the implementation of the new Aged Care Act on 1 July 2025. The activities covered will help providers to achieve mission critical changes relating to digital readiness.
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – February 2025
This update provides a summary of changes to the Aged Care Gateway and GPMS from 24 February 2025.
Government Provider Management System – User guide: Provider finance and operations publication preview
This Government Provider Management System (GPMS) user guide supports providers to access and preview their finance and operations publication preview in GPMS. It helps users understand how their provider finances and operations data will be published on the My Aged Care website.
Government Provider Management System – User guide: Care minutes targets
This Government Provider Management System (GPMS) user guide provides residential aged care providers with an overview of how to access the care minutes application, view current and upcoming care minutes targets, and view historical care minutes targets.
Government Provider Management System – User guide: Reporting assessments
This Government Provider Management System (GPMS) user guide explains to residential aged care providers how to access the reporting assessment application, upload information and documents for care minutes and 24/7 registered nurse reporting assessments, and view on-site bookings.
Government Provider Management System (GPMS) – User guide: Approved provider notifications
This GPMS user guide supports approved providers to begin, generate and complete a digital notification form to meet their notification obligations with the Aged Care Quality and Safety Commission.
Government Provider Management System – User guide: Provider operations reporting
This user guide aims to support residential aged care and home care providers in completing and submitting their provider operations reporting requirements via the GPMS portal.
Government Provider Management System – Terms of use
This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health and Aged Care.
Logging in to the Aged Care Systems
This guide gives assessors instructions on how to log into a number of Aged Care portals.
Government Provider Management System – User guide
This Government Provider Management System (GPMS) User Guide provides users with an overview of how to login to the GPMS portal and outlines how Organisation Administrators can add, edit and remove users.
Business to Government (B2G) Developer Portal User Guide
This Business to Government (B2G) User Guide aims to support software vendors and their developers to interact with us and to assist aged care providers with procuring software to leverage the B2G capability.
Government Provider Management System – User guide: Star Ratings
This user guide provides Star Ratings reviewers, at both and organisation and service level, with guidance when accessing and viewing Star Ratings.
Government Provider Management System – User guide: 24/7 registered nurse reporting
This user guide provides residential aged care providers with an overview of how to access the 24/7 registered nurse (RN) application and report, as well as guidance to complete and submit the 24/7 RN report.
Summary of Government Provider Management System (GPMS) changes – October 2024
This update provides a summary of changes to the Government Provider Management System (GPMS) from 21 October 2024.
Government Provider Management System (GPMS) – User guide: Maintenance and services
This GPMS user guide provides approved providers an overview of how to manage their organisational details held by the Department of Health and Aged Care in the GPMS portal.
Government Provider Management System (GPMS) – reporting a duplicate contact
GPMS has streamlined the way approved providers update their information. Maintaining your details within the Manage Your Organisation tile enables up to date information to be shared between the aged care and healthcare systems to improve the efficiency and quality of care to older Australians.
Government Provider Management System (GPMS) Manage Your Organisation – Frequently Asked Questions
This document aims to help aged care providers understand what they are able to do within the Manage Your Organisation tile in GPMS.
Finances and operations: Publication Preview on GPMS and publication on My Aged Care – Frequently asked questions
This document helps residential aged care and home care providers access and preview their finances and operations information in the Government Provider Management System (GPMS) and understand how finances and operations information will be published on the My Aged Care website
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How to manage service details in the Manage Your Organisation tile
A short video showing approved providers how to manage service details in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as Provider Staff (Org) or Provider Governing Person user.
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How to complete a Governing Body Determination form in the Manage Your Organisation tile
A short video showing approved providers how to complete a Governing Body Determination form in the Government Provider Management System (GPMS) Manage Your Organisation tile as a Provider Staff (Org) or Provider Governing Person user.
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