Support at Home program provider transition guide
This document gives guidance on the actions Home Care Package providers and Short-Term Restorative Care providers should take to be operationally ready to transition to the Support at Home program.
Support at Home transition: delivering services to older Aboriginal and Torres Strait Islander people
This guidance supports aged care providers, including those in rural and remote communities, as they prepare for the transition to Support at Home. It includes information on meeting your responsibilities in a culturally meaningful way.
Support at Home communication toolkit for older Aboriginal and Torres Strait Islander people
Providers, peak bodies, advocacy organisations and community groups can use this toolkit to inform older Aboriginal and Torres Strait Islander people, their families and carers about the new Support at Home program. The program starts along with the new Aged Care Act from 1 November 2025.
Support at Home – Communication toolkit for informing older people
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about how the Support at Home program will operate under the new Aged Care Act.
Support at Home program – Frequently asked questions for providers
This document answers some frequently asked questions about the Support at Home program from aged care providers.- Image:
2:11Overview of Support at Home
This video provides an overview of the Support at Home program and how it will help older people live independently for longer in their own homes. 
Guide for Short-Term Restorative Care providers transitioning to the Restorative Care Pathway
This guide will assist Short-Term Restorative Care providers to transition to the Support at Home program. It includes information about the new Restorative Care Pathway, transition scenarios for STRC clients, transition activities for STRC providers and STRC transition FAQs.
Support at Home pricing FAQs
The document provides answers to frequently asked questions about pricing for the Support at Home program.
Guidance for setting Support at Home prices – fact sheet for providers
This fact sheet provides guidance for providers to consider when setting and publishing prices for the first year of the Support at Home program.
Consumer protections for Support at Home prices – fact sheet for providers
This fact sheet outlines guidance for providers on the consumer protections in place to ensure Support at Home prices are reasonable and transparent.
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