Collections
Home Care Packages Program assurance review resources
This collection includes strategic documents, fact sheets and reports about Home Care Packages Program assurance reviews.
Improved payment arrangements for home care resources
This collection provides guidance materials for Home Care Package providers and care recipients on the Improved Payment Arrangements implemented 1 September 2021.
Monthly Statement resources
The Better Practice Home Care Packages (HCP) resources have been designed to support providers to improve the overall quality of their HCP statements, making it easier for care recipients to understand and be supported to make informed choices around the use of Package funds for their care.
National summary of home care prices
To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.
Fact sheets and brochures
Home Care Pricing Schedule Definitions
This document shows how we explain the different parts of the pricing schedule to older Australians and their families. As a home care provider, you will see these definitions when you enter your prices in the My Aged Care provider portal.
My Aged Care Process Overview – Home Care Packages
This diagram shows the key steps that providers should follow when providing Home Care Packages. It provides links, where available, to further guidance information.
Caring for older people in heatwaves – Home Care and CHSP
This checklist is for home care and Commonwealth Home Support Programme (CHSP) providers. It has what to do before and during a heatwave.
Information Sheets – Influenza Kit for Home Care
A set of handouts and posters for aged care providers to prevent and manage influenza (the flu) in a home care setting.
Poster – Influenza Kit for Home Care
This poster is for aged care providers working in a home care setting. It is part of the Influ-Info – Influenza Kit for Home Care.
Guidelines and procedures
Home Care Packages Program operational manual – A guide for home care providers
This manual helps approved providers of Home Care Packages to understand their responsibilities. It provides information about fees and charges, care planning, package inclusions and exclusions, package budgets, reporting and responding to special needs.
Preparing for an emergency event – Home Care Package program and Commonwealth Home Support Program Services
A checklist of activities to help aged care service delivery during emergency events. This list is for providers of the Home Care Package program and the Commonwealth Home Support Program.
Schedule of Fees and Charges for Residential and Home Care
This schedule applies to people who first entered care on or after 1 July 2014. It also applies to those who entered care before this date and have chosen to be covered by the 1 July 2014 arrangements.
Schedule of Fees and Charges for Pre-1 July 2014 Residential and Home Care Recipients
This schedule applies to residential and home care recipients who first entered care before 1 July 2014 and have not chosen to be covered by the 1 July 2014 fee arrangements. It includes basic daily fees, income-tested fees, and rates and charges that apply to residents.
Coronavirus (COVID-19) Guide for Home Care Providers
This guide is for providers of aged care and disability services who offer home care and support services to older people living at home and people with disability living in the community. It provides information and guidance on how to stay safe from coronavirus (COVID-19).
Modified Monash Model (MMM) Suburb and Locality Classification – Home Care Subsidy
Eligibility for the viability supplement is based on the location where your home care recipient receives services. From 1 January 2017, we use the MMM suburb and locality classification.
Reports
Strategies and frameworks
Templates and forms
Webinars
Date last updated: