The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Support at Home program manual

The Support at Home program manual is now available to help providers understand how to deliver the Support at Home program.

Date published:
Audience:
Health sector

To support sector readiness, an early version of the Support at Home program manual has been released. 

The program manual is a guide designed to assist registered providers to understand and comply with the Support at Home program rules, procedures, and obligations. 

The program manual covers:

  • care management
  • care planning
  • service delivery 
  • participant contributions 
  • budgets 
  • restorative care pathway
  • end-of-life services pathway
  • assistive technology and home modifications. 

The program manual is intended as a general guide for providers on the policy intent of the Support at Home program. It is not intended as legal or professional advice on the interpretation of legislation or how it applies to individual circumstances. 

Information may be subject to change and an updated version of the program manual will be published once the Rules legislation is finalised.

Please refer to the online version of the program manual to ensure you have the most recent version. 

Read the manual here: The Support at Home program manual

More information about Support at Home program

New resources are available for in-home aged care providers on the Support at Home program.    

You can now access:  

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