Organisation:
Services Australia
Telephone:
Date last updated:
The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.
Aboriginal and Torres Strait Islander Australians can call this free hotline if they need help with a Medicare service or payment (Monday to Friday 8:30am to 5pm). Aboriginal and Torres Strait Islander health workers can also use this service. Staff working on the Access Line have cultural training.