Organisation:
My Aged Care
Telephone:
Date last updated:
The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.
Australian Government Department of Health and Aged Care
My Aged Care service provider and assessor helpline
This helpline provides technical support to government-funded aged care service providers, assessors and hospital staff using our reporting systems and portals. Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday.