Organisation:
Services Australia
Telephone:
Date last updated:
The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.
Australian Government Department of Health and Aged Care
Continence Aids Payment Scheme (CAPS) team
Call the CAPS team to report a change in your circumstances or if you have questions about CAPS payments. The CAPS team is part of Services Australia and operates from 8.30am to 5pm (AEST) Monday to Friday.