The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Commonwealth Ombudsman (private health insurance)

Contact the Commonwealth Ombudsman if you have a complaint about private health insurance. You can call between 10:30am and 3pm Monday to Friday, Australian Eastern Daylight Time.

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If you would like a response please use the enquiries form instead.