Contact the Department
You can contact the Central Office of the Department using the options below. Our Central Office is located in Woden, ACT.
Central Office telephone enquiriesSwitchboard: 02 6289 1555
Freecall: 1800 020 103
National Relay ServiceThose who are deaf or have a hearing or speech impairment can call the Australian Government Hearing Services Program through the National Relay Service:
- Speak & Listen users (speech-to-speech relay), phone 1800 555 727 then ask for the Client Contact Line 1800 500 726
- Internet relay users, connect to the National Relay Service then enter the Client Contact Line 1800 500 726
- TTY users, phone 1800 555 677 then ask for the Client Contact Line 1800 500 726
Enquiries form and feedbackWe recommend that you check our Frequently Asked Questions (FAQs) for the fastest possible answer to your question.
If our FAQs don't help you, please use our enquiries form to ask a question or submit feedback, and include your address details.
You may also put a comment in the feedback box at the bottom of each web page. We cannot respond directly to you from the feedback box, but we note your comments and take action where possible.
Central Office street addresses in Woden, ACTSirius Building: Furzer Street, Woden Town Centre
Penrhyn House: Bowes Street, Woden Town Centre
Scarborough House: Atlantic Street, Woden Town Centre
Central Office postal addressGPO Box 9848,
Canberra ACT 2601, Australia
View the Display map of Woden.