Regulator Performance Framework

The Government introduced the Regulator Performance Framework (the Framework) to improve regulatory performance and reduce unnecessary regulatory costs that inhibit productivity.

Page last updated: 18 September 2017

The Regulator Performance Framework

In October 2014, the Government introduced the Framework to provide a common set of performance measures for increased accountability and greater transparency in the way regulators perform their role.

The Framework requires regulators to look at how they operate and the regulatory impact they create when administering regulation. It also helps to drive cultural change in regulators to encourage them to adopt appropriate regulatory risk-based approaches to their role.

The Framework applies to the following eight Health portfolio regulators:

  • Australian Radiation Protection and Nuclear Safety Agency (ARPANSA);
  • Australian Sports Anti‑Doping Authority (ASADA);
  • National Industrial Chemicals Notification and Assessment Scheme (NICNAS);
  • Office of Health Protection (OHP);
  • Office of Hearing Services (OHS);
  • Therapeutic Goods Administration (TGA);
  • National Aged Care Regulatory Program (since September 2015); and
  • The Australian Aged Care Quality Agency (AACQA) (since September 2015).

The Framework has identified six outcomes-based Key Performance Indicators (KPIs) to assess the performance of regulators:

KPI 1 – Regulators do not unnecessarily impede the efficient operation of regulated entities;
KPI 2 – Communication with regulated entities is clear, targeted, and effective;
KPI 3 – Actions undertaken by regulators are proportionate to the regulatory risk being managed;
KPI 4 – Compliance and monitoring approaches are streamlined and coordinated;
KPI 5 – Regulators are open and transparent in their dealings with regulated entities; and
KPI 6 – Regulators actively contribute to the continuous improvement of regulatory frameworks.

Each Health portfolio regulator has developed output or activity-based evidence metrics against the KPIs. These are used to assess their performance in the annual self-assessments and the periodic external review processes. The evidence metrics for the Health portfolio regulators are available below:

Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)
The ARPANSA Regulator performance measures are available on the ARPANSA website

Australian Sports Anti‑Doping Authority (ASADA)
PDF version: ASADA Regulator Performance Framework (PDF 127 KB)
Word version: ASADA Regulator Performance Framework (Word 71 KB)

National Industrial Chemicals Notification and Assessment Scheme (NICNAS)
PDF version: NICNAS Regulatory Performance Framework KPI Measures (PDF 30 KB)
Word version: NICNAS Regulatory Performance Framework KPI Measures (Word 27 KB)

Security Sensitive Biological Agents (SSBA) Regulatory Scheme, Office of Health Protection (SSBA, OHP)
PDF version: SSBA, OHP Metrics (PDF 100 KB)
Word version: SSBA, OHP Metrics (Word 40 KB)

Office of Hearing Services (OHS)
PDF version: OHS Regulator Performance Metrics (PDF 218 KB)
Word version: OHS Regulator Performance Metrics (Word 624 KB)

Therapeutic Goods Administration (TGA)
PDF version: TGA Metrics (PDF 336 KB)
Word version: TGA Metrics (Word 119 KB)

National Aged Care Regulatory Program
PDF version: National Aged Care Regulatory Program Metrics (PDF 72 KB)
Word version: National Aged Care Regulatory Program Metrics (Word 15 KB)

The Australian Aged Care Quality Agency (AACQA)
The AACQA Regulator Performance Measures are available on the AACQA website

Further information about the Regulator Performance Framework can be found on the Department of the Prime Minister and Cabinet’s Cutting Red Tape website.

Annual self-assessments of regulatory performance

All Health regulators have undertaken self-assessments of their performance against their agreed evidence metrics, as required under the Framework. The results of the self-assessments have been approved by the regulators’ relevant Accountable Authorities under the PGPA Act, and validated by approved stakeholder consultation mechanisms.

The self-assessments reports of the Health regulators for 2015-16 are published on the Annual self-assessments of regulatory performance page.